magmaro's profile



41 Messages

Tue, Jan 5, 2021 1:00 PM

Double Play Increase

I have blast internet and phone with xfinity and was paying $103 per month and my latest bill after a year went up to $123.


I have been with comcast forever and have ALWAYS paid on time.


I want to be able to continue my origianl ($103) for another year before I decide to port my number and just use either comast internet OR switch to FIOS internet for $39.99 per month for two years. 


I would rather stay with comast phone and internet at my former amount.


Can someone in here help me reduce my bill by $20?



Official Employee


271 Messages

5 m ago

Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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