U

Wednesday, March 26th, 2025 1:18 AM

Double Paying Plan

I have a plan with Xfinity where I pay $40 per month. However, I just renewed my lease at my apartment and realized they’re already charging me $60 for internet because they have a deal with Xfinity. How do I get on that plan so I’m not double paying?

Official Employee

 • 

1.5K Messages

3 days ago

Hello user_a1g9nm these are great questions! It sounds like the $40 a month is what you are paying above what's already included, which is usually for speed upgrades or other features. We can take a look at the account for you  and aasit in making any changes. 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

 

forum icon

New to the Community?

Start Here