Visitor
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2 Messages
Double charged and WiFi not working
I was charged on January 22nd and again on January 26th. I got an email today stating that I need to renew my pass because it’s expired. My WiFi hasn’t been working for the past three days
Visitor
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2 Messages
I was charged on January 22nd and again on January 26th. I got an email today stating that I need to renew my pass because it’s expired. My WiFi hasn’t been working for the past three days
XfinityMatthew
Official Employee
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1.3K Messages
17 hours ago
Hello @user_94r7qc Sorry to hear the Wi-Fi is not working. We would love to help figure this out for you. Just to clarify did you pay for the NOW Wi-Fi pass or do you have our regular in home service?
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