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maxc2319
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Monday, February 2nd, 2026 5:03 PM

double billed

hi, i was double billed. i just had a payment of 161 come out when i’ve already made that payment in two parts, one for 99 and one for 60. i need that money refunded to my bank account immediately because i need it for food. please respond.

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XfinityBrianH

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2 hours ago

 

maxc2319 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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