Don't trust anyone from Xfinity
My husband and I recently had to move and went to store to talk about the options we have. The service representative there told us, that we can just cancel our plan and won't have to pay any fees because we are moving out of the service area. So we decided to do so. A few weeks later we got a bill incoming that we have to pay an early cancellation fee even though we got told we don't have to! I contacted Xfinity multiple times to explain the situation and that we would have decided differently if we would have known that we had to pay a fee. In my opinion the workers there are full [Edited: "Language"] and don't know what they are talking about. I wish they would be more open minded and trying to find a solution for a problem caused by one of their workers! I would recommend everyone to stay away from Xfinity!