Hello user_0d2227! Thanks for reaching out to us on our Xfinity Forums and for your interest in our services! I'm excited for you to join Xfinity. When searching for your address are you entering the address manually? Sometimes with apartments the location could be labeled as unit instead of apartment or simply with a number. Do any of those variations help?
If not please send us a direct message with your name and address, I will help you get things started!
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary Click the "direct messaging" icon or https://comca.st/3J0ir1l Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it
XfinityPaula
Official Employee
•
1.7K Messages
8 hours ago
Hello user_0d2227! Thanks for reaching out to us on our Xfinity Forums and for your interest in our services! I'm excited for you to join Xfinity. When searching for your address are you entering the address manually? Sometimes with apartments the location could be labeled as unit instead of apartment or simply with a number. Do any of those variations help?
If not please send us a direct message with your name and address, I will help you get things started!
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0