Visitor
•
2 Messages
Domain blocked at network level — need Tier 2 / escalation.
I own a website and it is blocked at the network level.
Diagnostics so far:
- Traceroute from my Comcast connection completes all hops through Comcast's own network (Littleton, CO → Denver → Ashburn, VA), then times out immediately after leaving Comcast's network toward the server.
Test-NetConnectionto port 443 fails both ping and TCP connect (PingSucceeded: False,TcpTestSucceeded: False) specifically from the Comcast connection.- I've confirmed 74.91.139.2 is not listed on Spamhaus, MXToolbox (full check), or AbuseIPDB — so this doesn't appear to be a public blacklist issue.
- I've ruled out local causes on my end: flushed DNS, rebooted my router, disabled Xfinity Advanced Security — none of this changed the result.
- One note: a WHOIS lookup on 74.91.139.2 shows the IP block registered to "Nuclearfallout Enterprises, Inc." rather than Network Solutions directly. Not sure if that's expected (e.g., leased infrastructure) or relevant, but flagging it in case it helps your team trace the routing.


XfinityJohnG
Official Employee
•
2.9K Messages
2 hours ago
Thank you for reaching out to our team here. You can have the security team check on any blocked website issue at the https://spa.xfinity.com/help site. That team would be the best option to get that resolved.
2
0