Visitor
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1 Message
Does Xfinity ever match or attempt to match competitor prices?
I have been an Xfinity customer since 2020. I love my internet service. But I am currently paying $108 per month for 300 mbps internet service. Frontier just offered me Fiber 1 gig internet for $49.99 per month or 2 gigs for $64.99 per month. Like I said, I am very happy with Xfinity and do not want to switch. But I am currently paying more than twice the price for significantly less mbps. Will Xfinity offer me a competitive deal? And if so how can I get in touch with someone via email or chat?
EG
Expert
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113.3K Messages
7 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityLinda
Official Employee
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2.1K Messages
7 days ago
Thanks, @EG!
@GKZ_user_aqfh3u We appreciate you meeting us here in our community. We'd be happy to review your account, and share the available offers in your area. If we may, please send us a Direct Message with your full name and service address. We look forward to helping you today.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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