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Does upgrade to xfi complete come with new gateway equipment?
I'm a recent xfinity internet customer and I'm renting the equipment. After 1+ month of service, determined the unlimited data plan was needed. I upgraded to xfi complete. For some reason I thought the it required new gateway equipment. SO, my simple question is will comcast be sending me replacement equipment or do I continue using what I have?
CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
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CCMorgan
Gold Problem Solver
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3.3K Messages
4 years ago
Good afternoon, tplukas. Thanks for posting your question here in the community! The answer to it does depend on which model of modem you're currently using. A lot of times our customers are already leasing modems that are xFi capable, where a modem swap isn't required. Here is a great link you can use to compare with the model of your current modem in order to determine if it has xFi capabilities or not: https://comca.st/2N8eel3. Let us know what additional questions you have! We can also help with a modem swap if needed.
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tplukas
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2 Messages
4 years ago
My current model is CISCO DPC3941T.
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