N

Visitor

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2 Messages

Monday, June 30th, 2025 1:26 AM

Does this mean I am getting another Xfinity Gateway modem/router?

All I wanted was the Wifi Extender, not another starter kit.

I received this email from Xfinity "You’re eligible for a WiFi Extender at no extra cost "

I placed the order, and now I see that I am getting these 2 items

WiFi Extender $0

Getting Started Kit Delivery $0

The kit is what I'm worried about - is that another modem/router? I already have one from Xfinity and do not need another one.

Thank You!

Accepted Solution

Official Employee

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248 Messages

17 days ago

Hello @Nabil415, Thank you for taking the time out of your day to leave a post. If you place an order online for Xfinity Wi-Fi Extenders, a Getting Started kit will be shipped directly to the address on your account for quick and easy installation. So you aren't being shipped a modem, only the extenders.  You can also review this article, Xfinity Wi-Fi Extenders FAQs

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