U

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Friday, July 11th, 2025 3:57 PM

Does the Jersey City store have replacement remote controls in stock? Every time I go they do not have them.

Does the Jersey City store have replacement remote controls in stock? Every time I go they do not have them.

Official Employee

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1.4K Messages

18 hours ago

Hello, @user_p4453h thank you for reaching out over Xfinity Forums. That is a great question, and wanted to help get the proper expectations set up that when searching out store inventory tool, it will only show me the set-top box inventory available and not remotes. I do have the option to ship out a new remote, and would be happy to see if there is free shipping available. Please let me know if you want to look at the shipping option. 

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