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user_y4xo27
1st Topic
Conversationalist

5 Messages

Sunday, March 22nd, 2026 2:54 AM

Closed

Does my bundle qualify for Disney Plus

I have the Gig Extra plan but I appear to be on an old plan, will it eventually qualify for Disney Plus?

Question

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Updated 

3 hours ago

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Accepted Solution

Official Solution

XfinitySean

Official Employee

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542 Messages

3 hours ago

Thanks again for taking the time to post here on our community forums and giving us the opportunity to look over your account if your legacy plan included the Disney+ and Hulu bundle. I apologize that we found that only our Next Gen 1 Gig internet plans and higher include said bundle, but I'm happy that we were able to lay your question to rest! If you find yourself in need of assistance or have any questions that need answering in the future, we welcome you to create a new post as our team will be here for you, seven days a week!

I hope you have a wonderful evening!

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XfinityQue

Official Employee

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509 Messages

1 day ago

 

user_y4xo27, hello there and thanks for reaching out. That's an amazing to perk to have. I would be reaching out for the same! I'd be happy to take a look into this for you. To move forward with your concern, please send us a direct message with your full name and complete service address. From there I can authenticate your account and assist you further.  

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 
Click "Sign In" if necessary
Click the "direct messaging" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

 

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