5 Messages

Sunday, March 22nd, 2026 2:54 AM

Does my bundle qualify for Disney Plus

I have the Gig Extra plan but I appear to be on an old plan, will it eventually qualify for Disney Plus?

Oldest First
Selected Oldest First

Official Employee

 • 

507 Messages

58 minutes ago

 

user_y4xo27, hello there and thanks for reaching out. That's an amazing to perk to have. I would be reaching out for the same! I'd be happy to take a look into this for you. To move forward with your concern, please send us a direct message with your full name and complete service address. From there I can authenticate your account and assist you further.  

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 
Click "Sign In" if necessary
Click the "direct messaging" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.

 

forum icon

New to the Community?

Start Here