Does Comcast use a third party contractor called Best Eagle Transportation for equipment repair?

user_uj3qv4 Thanks for posting on our Forums. We do have contractors that will mainly provide maintenance work with our technicians, but we can check on the account to further look into this for you. Since we would need your info and don't want to provide that in a public space, please send our team a direct message with your full name and address.

 

To send a Direct Message:

 

Ensure you are logged in

• Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  • As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  • An "Xfinity Support" graphic replaces the "To:" line.
• Type your message in the text area near the bottom of the window
• Press Enter to send it.