Visitor
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1 Message
Does Comcast keep a log of the channels I watch?
We live in a retirement community that uses Comcast as the TV provider. We actually have are own TV studio and our own Comcast provided local TV channel (actually we have two channel, one in SD and other with the same content in HD). We would like to know many people tune into a show that appear every Monday and Thursday between 7:30 and 8:30 PM. Is there a log somewhere on everybody's TV box that can be centrally accessed that will help us to know how many people are watching the show on that date and at that time? Is there some other way other than a log to assess the number of viewers to a particular TV show at a particular time on a particular channel? I realize that this may be an invasion of privacy but you can understand our TV studio's interest in gauging viewership of their shows at particular times especially if it is anonymized.
Accepted Solution
XfinityJoeTru
Official Employee
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7K Messages
4 years ago
Hello user_f23ddc. Welcome to our forums and thank you for taking your time to author a post. I can certainly understand how knowing your viewer count would be helpful for you. Unfortunately, we do not track channel viewing statistics, nor do we measure the amount of viewers tuning into specific channels at any specific times.
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Andyr1
Gold Problem Solver
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8K Messages
4 years ago
This is main a user-to-user forum. For a question like that, you will need to talk to your contacts with Comcast who handle your local channel. Odds are, it's just a simple frequency insert and they may have no way of monitoring who is watching.
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