Visitor
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4 Messages
Documentation wrong
http://xfinity.com/support/articles/set-up-parental-controls-with-comcast-networking says I can visit 10.0.0.1 to add parental controls. But you folks broke that website. Please fix your documentation
Visitor
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4 Messages
http://xfinity.com/support/articles/set-up-parental-controls-with-comcast-networking says I can visit 10.0.0.1 to add parental controls. But you folks broke that website. Please fix your documentation
XfinityRay
Official Employee
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3.8K Messages
21 days ago
Hi there, @user_p92tr9! Thanks for reaching out about parental controls. We are happy to further assist you with this. Are you unable to login to the network admin tool or what error are you seeing when you visit?
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user_hl8iba
Visitor
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1 Message
15 days ago
I'm having a similar problem. In order to access the Admin Tool, your directions say to enter http://10.0.0.1. That DOES NOT take you to the admin tool. It takes you to a screen that says you should download the Xfinity app. But your directions for the Xfinity app is also incorrect. How do I access the Admin Tool?
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