Visitor

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1 Message

Sunday, April 19th, 2026 3:26 PM

Do. Not. Use. This. Company.

I couldn’t express a worse opinion about this company and service. They give zero insight into costs and fees, horrible access to customer service, and overall horrendous internet. Get your internet from a different company, I can’t emphasize this enough.

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Official Employee

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3.2K Messages

8 hours ago

Good Morning, @user_5qpd18 Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. Oh no, I'm sorry for the frustration you are feeling. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

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