Visitor
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2 Messages
Do I need the Coax cable?
So I have just gotten new Internet through Xfinity and I am wondering if I need the Coax cable or if I can just set it up like any other wireless internet
Visitor
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2 Messages
So I have just gotten new Internet through Xfinity and I am wondering if I need the Coax cable or if I can just set it up like any other wireless internet
EG
Expert
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112.7K Messages
13 days ago
A coaxial cable connection is required for the Xfinity Gateway Devices.
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EG
Expert
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112.7K Messages
13 days ago
I moved your question here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for an answer.
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XfinityChelseaB
Official Employee
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1.9K Messages
13 days ago
Hello @DoubletapGhosty, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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