Visitor

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1 Message

Monday, March 2nd, 2026 9:35 PM

Do any humans customer service agents work here anymore?

I'm finding it near impossible to get anyone on the phone from Xfinity, for any service whatsoever. The AI bots messages are incorrect and missing information, I can't confirm things and it's wildly frustrating. Is there a number that will actually lead me to a person to talk?

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Official Employee

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1.7K Messages

16 hours ago

 

user_osl43w I'm sorry to hear that you've been having trouble getting assistance, and our team and community are here to help as another platform for support. If we can help digitally, what questions or concerns do you have?

 

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