Visitor
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1 Message
Disrespect and lies
I was told I had til the end of the day to pay my bill as I talked to two supervisors! And then they shut it off anyways and then I had to deal with four extremely rude and disrespectful people. I’m done with xfinity, you can’t hold ur end of the deal well then I’m not either
XfinityRichard
Official Employee
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2.8K Messages
8 hours ago
Hi there, @user_17ne9s ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. Oh no, I'm sorry to hear about your experience regarding your service. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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