Visitor

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2 Messages

Saturday, May 2nd, 2026 5:27 PM

Disney plus

I am not able to activate my Disney plus account 

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Official Employee

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4.8K Messages

4 hours ago

Hi user_e9ijlw! Thanks for joining our Xfinity Forum. We appreciate you being a customer with us and know that my team is always here to help. I am sorry to hear about the troubles you're experiencing trying to activate Disney+. So that we can better support you with this, can you tell us a little more about what's happening on your end when trying to activate? Are you receiving an error message? 

 

We look forward to assisting you! 

 

Visitor

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2 Messages

4 hours ago

Hi I keep getting a message to to mange my subscription to complete setup , I have already cancelled my subscription to Disneyplus to activate.

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