Visitor

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1 Message

Saturday, February 21st, 2026 9:09 PM

Disgusting customer service

In addition to being on the phone for hours your customer service representatives even have the audacity to insult a customer of more than 50 years by asking them if they even know the meaning of the word " verification".

I was speechless.

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Official Employee

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2.1K Messages

18 hours ago

user_6uvj5l thank you for using the Xfinity Community Forums page to reach out today. I understand that you have had a less than savory experience over the phone recently, and I would like to turn that frown upside down. What was the initial reason for you reaching out today?

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