Discovery channel error XRE-03059

No just Discovery channel

Thanks for checking to make sure it is just the Discovery channel, user_aj2l46. Since you already checked the wires and restarted the equipment, I will need to access your account from here. There are some further signals we can send out related to the error code. They usually get it back online. 

Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

Not sure if my direct message is in right place.  I am not putting my name and address up in public unless where you sent me is a direct message. I put my message on Xfinity Support but no response yet. 

You sent the direct message to the right place, @user_aj2l46. I see them and am replying to the direct messages now.