Regular Visitor
•
12 Messages
Discount for Unemployment or lower my rate on my bill?
I recently lost my job, but I need my internet. Is there a program or discount for unemployed people? I tried finding a lower rate in general about 6 months ago with no luck.
I really need to lower my bill.
Thank you,




XfinityJohnG
Official Employee
•
2.5K Messages
2 hours ago
Thank you for reaching out here. While there are not any specific promotions for unemployed customers, we can look at any available options we have for your service from here. Can you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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