Contributor
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23 Messages
Discount for Bank Pay - NOT TRUE
Per website when I enrolled; it read that customers would get a discount for Paperless and AutoBank Pay - Appears that is a false statement.
From what I was just told It is only for new customers since I have paid 2 payments since enrolling and have not received the discount.
So it appears that you are only saving comcast expenses with no incident to the customer.
Andyross
Gold Problem Solver
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8K Messages
3 years ago
What plans are you on? Some older plans do not qualify.
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Again
Expert
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33.9K Messages
3 years ago
@fht61
That discount doesn't hit until the 3rd billing or 45 days.
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XfinityVictor
Official Employee
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2.1K Messages
3 years ago
Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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