@user_0dxccx Thanks for reaching out to us via Forums. Just in case you weren't aware, you may take the equipment to any UPS service center. They'll make sure to ship it back to us at no additional cost to you. Just make sure you save the return receipt for your records. Do you have any other questions regarding the cancellation process?
EG
Expert
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121.8K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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3.2K Messages
4 hours ago
@user_0dxccx Thanks for reaching out to us via Forums. Just in case you weren't aware, you may take the equipment to any UPS service center. They'll make sure to ship it back to us at no additional cost to you. Just make sure you save the return receipt for your records. Do you have any other questions regarding the cancellation process?
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