Visitor
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1 Message
disconnecting service
I need my service disconnected and my bill forwarded to my new address unless you have Xfinity in Florida Homosassa is where I live now
Visitor
•
1 Message
I need my service disconnected and my bill forwarded to my new address unless you have Xfinity in Florida Homosassa is where I live now
XfinityJaxie
Official Employee
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292 Messages
3 years ago
Hello, @user_39610a, congratulations on your move! It would be our pleasure to assist with seeing if your new address is serviced by us and if not we can get you taken care of! To get started, please use the chat icon in the upper right to enter Direct Messaging and send us a message with your full name and full address.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "direct messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Please let me know if you have any questions or run into any problems.
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