Visitor

 • 

1 Message

Friday, July 31st, 2026 6:09 PM

Disconnect service

Tried calling 20 times to disconnect but you people keep disconnecting the call??? Comcast, as fraudulent as ever,  no surprise there 

Disconnect my service, I’m moving out

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Official Employee

 • 

1.5K Messages

3 hours ago

Hi there @user_zhtrv8. Our team can help you with your disconnect request. If you could send our team a direct message with your full name and full address, we can get started.
 

To send a "Direct Message" ("Private") message:

• Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "Start new conversation"

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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