Visitor

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1 Message

Friday, January 16th, 2026 6:13 PM

Disconnect service

Disconnect service 11111111

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Selected Oldest First

Official Employee

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3.1K Messages

3 hours ago

Hello, user_nn6399. You have reached the right place for help with all things Xfinity including to disconnecting your services. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located at the top right of this forum's page.


Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

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