6 Messages
disconnect my internet
I'm tired of being transferred over and over and over via live chat and no one being able to actually disconnect my internet. Feels like y'all make it impossible to disconnect services whish might be illegal.
6 Messages
I'm tired of being transferred over and over and over via live chat and no one being able to actually disconnect my internet. Feels like y'all make it impossible to disconnect services whish might be illegal.
CC_Tony
Retired Employee
•
1.4K Messages
3 months ago
@anachronistic, hi there! We can help you get your account disconnected. Please, send a DM to Xfinity Support with your full name and address to get started. I'll see you there!
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
•Click the "Direct Message” icon (upper right corner of this page) or https://forums.xfinity.com/direct-messaging
•Click the "New message" (pencil and paper) icon
•Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
•Type your message in the text area near the bottom of the window
•Press Enter to send your message
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