Visitor
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1 Message
Disconnect cable TV not internet
Want to know the cost of disconnecting my cable TV I want to keep my internet though I'm not really the phone but I'll keep that unless I can pay it off
Visitor
•
1 Message
Want to know the cost of disconnecting my cable TV I want to keep my internet though I'm not really the phone but I'll keep that unless I can pay it off
XfinityDena
Official Employee
•
4.7K Messages
5 days ago
As long as you keep one line of residential services you are not charged a fee to change your services. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon @user_n3zf3b
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "Start new conversation" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
- See how to send us a message with the link: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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