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Miguel650
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5 Messages

Saturday, May 2nd, 2026 6:05 PM

Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity

I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying.

This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering exploring other providers that offer what I actually watch. Xfinity should be doing more to keep their customers happy, especially when it comes to key channels like these.

I’m undecided whether to wait and see if this gets resolved, but it may be time for me to move on.

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1 hour ago

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user_5689fb

Visitor

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3 Messages

2 days ago

ME TOO!  I’M SWITCHING TO AT&T or YouTube tv if NFL Network is not back by Friday. 

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user_a0qeyy

Visitor

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1 Message

2 days ago

Agree…looking at options

2

XfinityJohnG

Official Employee

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2.7K Messages

Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.

 

Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.

 

I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 days ago

0

knw6593

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6 Messages

[Edited: "Inflammatory/Language"] How about as a customer pushing almost 400 a month you do what is fair for me. Instead you cut and cut and say pricing isnt fair for you as you take and take 4k a year from me.

(edited)

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19 hours ago

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user_9v36kg

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1 Message

2 days ago

I agree 100%.   I’m heading to Fios if they can’t figure this thing out soon.   NFL Net and RedZobe are the two primary reasons I even have Xfinity.  Without them, I will most certainly be taking my business elsewhere.  

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user_f3g49b

Visitor

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1 Message

2 days ago

I agree, this is a disgrace. I pay over $200 a month and you guys take away some of the best channel. I will be leaving Comcast now, I am sick of your greedy games

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user_06b956

Visitor

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1 Message

1 day ago

I agree.  We are paying a lot for xfinity services and the NFL Network is one of the parts of the package I want.  May have to move to a carrier that has this service

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user_1mab2h

Visitor

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1 Message

1 day ago

The sports package is why I have cable NFL NETWORK and RedZone is the biggest reason. I'm tired of us the paying customers getting caught in the middle of billionaires fussing over billions. Just remember, The SUBSCRIBERS, Customers are the reason y'all are billionaires.  Congress doesn't hold the purse. WE DO! FIGURE IT OUT 

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user_j7nxcb

Visitor

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1 Message

23 hours ago

I am in complete agreement with this post! Just both parties check your ego’s and find a fair price for both of your bottom lines or I and many others are gone! 

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user_h8dzpc

Visitor

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1 Message

21 hours ago

Bring the NFL Network back or I'm leaving Xfinity 

1

user_5689fb

Visitor

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3 Messages

JUST LEFT XFinity -- moved over to YouTubeTV and it was soooo easy (and much much less expensive)!!  Cable is dying.

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21 hours ago

0

user_6ri24x

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1 Message

20 hours ago

I am right there with you. One of the main reasons I stayed with cable

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user_bbs1cu

Visitor

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1 Message

19 hours ago

Comcast excuse is they don't want the masses to pay for channels they don't watch....yea NOBODY watches the NFL...who cares, as long as I get MeTV, UPTV and Cozi I'm set!!!!

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knw6593

New Poster

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6 Messages

19 hours ago

I am getting sick and tired of paying 350 a month for service where they just delete and delete and delete service and provide nothing but their own [Edited: "Inflammatory"] worthless stations. [Edited: "Inflammatory"]

(edited)

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Miguel650

Visitor

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5 Messages

17 hours ago

After seeing everyone else's comments, it looks like I'll be leaving over to AT&T Uverse or Direct TV or YouTube. Seems Xfinity doesn't care about us long time loyal customers. All they do is blame NFL Network and don't take accountability in trying to keep their customers!

1

0

Again

Expert

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34.2K Messages

@Miguel650​

After seeing everyone else's comments, it looks like I'll be leaving over to AT&T Uverse or Direct TV or YouTube. Seems Xfinity doesn't care about us long time loyal customers. All they do is blame NFL Network and don't take accountability in trying to keep their customers!

So you would rather Comcast take whatever deal the NFL Network is offering, no matter what the cost may be passed on to customers?  If Comcast/Xfinity didn't care about customers regardless of length of time they've been customers do you think they would just idly sit by and say, "okay, we'll go ahead and take this deal you're offering even though it's quite a bit higher than we'd like.  The customers won't mind pay far more because of it."  Comcast doesn't want to pay any more than you do because they know when they pass along that increase in bill a lot of customers will complain and even leave trying to find yet another bill.  Do you think that all ISP's and Direct TV and Yahoo TV don't go through this?  After a while, their rates have to go up as well.  The NFL makes billions of $$$ not just in ticket sales, but in cable contracts, too.  And believe me, it really won't hurt them a lot should an ISP say, "sorry, we aren't making that kind of deal, goodbye".  Complain to the NFL Network; Comcast is doing all it can to hold your bill down.

Hey, but don't listen to me; I know nothing, Mildred [made up name].

(edited)

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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17 hours ago

0

user_lqpqa9

Visitor

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1 Message

2 hours ago

This is getting ridiculous with Xfinity not showing NFL Network, and paying the premium sports package! I have been a loyal customer for over 20 years! Not showing NFL Network will make me leave 

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XfinityThomasA

Official Employee

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3.5K Messages

 

We very much appricate your choice in service providers over the years, user_lqpqa9. Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.

 

Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.

 

I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

2 hours ago

0

Rudyandstella

Visitor

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3 Messages

1 hour ago

Comcast/Xfinity - please advise what the price reduction will be since you discontinued this channel ? Since you no longer are paying these apparently huge fees for the privilege of NFL, there should be a huge reduction in monthly fees to your loyal customers.

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