Visitor
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1 Message
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying.
This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering exploring other providers that offer what I actually watch. Xfinity should be doing more to keep their customers happy, especially when it comes to key channels like these.
I’m undecided whether to wait and see if this gets resolved, but it may be time for me to move on.
EG
Expert
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117.7K Messages
13 hours ago
The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMelinda
Official Employee
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125 Messages
5 hours ago
Hello @Miguel650, Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming.
Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.
I know unexpected changes to your TV lineup can be inconvenient. Thank you for understanding. For more information, you can visit xfinity.com/programmingchanges.
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