Visitor
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1 Message
Disappointed
Good morning. I am very disappointed in Xfinity not honoring the quote I received Tuesday for the trade in of my A54 5G towards the purchase of a new S26+ phone. I had a Platinum member offer that is no longer valid?
Visitor
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1 Message
Good morning. I am very disappointed in Xfinity not honoring the quote I received Tuesday for the trade in of my A54 5G towards the purchase of a new S26+ phone. I had a Platinum member offer that is no longer valid?
Community Best Answer
XfinityAdrienne
Official Employee
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2.2K Messages
8 hours ago
Thank you so much for taking the time to reach out to us in DM and go through the trade-in promotions for Xfinity Mobile @user_s6j568! The up to $600 off promotion has since expired, and is no longer available at this time. Our promotions can change from time to time, so we would recommend checking back on available options at xfinitymobile.com. Please let us know if you have any other questions/concerns, we are happy to help! Have a wonderful rest of your day.
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XfinityJoe
Official Employee
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1.4K Messages
11 hours ago
Good morning @user_s6j568 I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account-specific requests over this platform. We can open a ticket with our Xfinity Mobile Team. If you would like us to open a ticket,
Please send us a DM with your full name and address to Xfinity Support.
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