Disappointed

The assistant manager here on Saturday November 1st is absolutely horrible. We went in to transfer 3 numbers over to Xfinity and purchase 2 new phones. The phone process is long and tedious we know this the gentleman helping us knew this. We were there for about 2 hours. I had to step out of the building twice to call my old carrier to get a pin and unlock a phone, ( I had to step out to hear because music blasting inside the store) my daughter was with me who also went to the car and back. After switching service paying for 2 phones upfront because I didn’t want the high bill and just wanted new phones, spending $2500+ the gentleman Asian is helping me set up and double check everything is working correctly. THEN this assistance manager who needs to be demoted comes up out of nowhere and says “this can be done at home you are costing me money going in and out the door” honestly I thought it was a joke. I told her I just paid over $2500 and I really don’t care, she eventually walked away mumbling to stay in or out. But if the kid Adrian had not been so amazing and apologize for her actions. I would have demanded a refund. Her face, her attitude, her actions towards a customer who just spent that much money is an absolute disgrace. She wouldn’t have a job if people don’t go in there because her disrespect. Open your eyes your in customer service.