Hi there, @user_vcik3e Thank you so much for reaching out! To disable Two-Step Verification (2SV) in Xfinity and log in with just your username and password, you need to navigate to your account settings and remove the associated phone number or email address. Since 2SV relies on these methods to send verification codes, removing them will disable the feature.-Richard
EG
Expert
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110.3K Messages
1 day ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRichard
Official Employee
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1.9K Messages
1 day ago
Hi there, @user_vcik3e Thank you so much for reaching out! To disable Two-Step Verification (2SV) in Xfinity and log in with just your username and password, you need to navigate to your account settings and remove the associated phone number or email address. Since 2SV relies on these methods to send verification codes, removing them will disable the feature.-Richard
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