J

Wednesday, June 26th, 2024 11:02 PM

Closed

Direct Messaging

Need to direct message xfinity support about an issue that hasn’t been resolved despite hours on the phone with multiple reps.

Expert

 • 

110.1K Messages

10 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Please see this post about direct messaging the support team;

https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478   

(edited)

Official Employee

 • 

2K Messages

10 months ago

@Johnleon777

 

Thanks for reaching out, I'm glad we were able to resolve your concerns with your phone settings.

 

Thank you for being the best part of Xfinity!

 

Feel free to reach out to us anytime and enjoy the rest of your week>

 

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