Visitor

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1 Message

10/28/2026 3:09 PM

Direct Messaging Assistance

Is there a way to initiate my concern using the direct message feature, for the Xfinity team to become aware and address appropriately.

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Official Employee

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3K Messages

5 hours ago

Hello, @user_4vv12v! Thank you for creating a post within the Xfinity Community Forum to get started. First, may we know a bit more about why you're reaching out? For the sake of the community, we love to provide whatever public assistance we can first, in case others have similar concerns. Just avoid using any personally identifiable information, and we're happy to help however we can!

(edited)

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