Visitor

 • 

1 Message

09/18/2026 4:49 PM

Direct message

"Xfinity utility wire hanging dangerously low over private property at [Edited: "Personal Information"] in North Shores community. I have called Comcast 5 times over the last 6 weeks and Comcast  has ignored 5 service tickets. Construction at sight. Very dangerous.

Oldest First
Selected Oldest First

Official Employee

 • 

2.9K Messages

2 hours ago

Good evening user_xeazzx thank you so much for reaching out here on our Xfinity Forums and bringing this downed line concern to our attention. We'd love to take the reins on this and get this situation fully resolved for you and the community. 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

 

forum icon

New to the Community?

Start Here