The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Hello, user_ippcpk. Thanks for posting on our community forums for assistance. I can see you already sent the account information privately. I will meet you there shortly.
Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
user_ippcpk Thank you for reaching out to us for help with updating/adding a name on your account. We were able to update the mail to details so that the additional name will show on your statement. If there is anything else that we can help you with please feel free to reach out with a post and our team will be happy to help out. Thank you again for being with Xfinity and have a fantastic week!
EG
Expert
•
119.9K Messages
22 hours ago
The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDilary
Official Employee
•
3.6K Messages
22 hours ago
Hello, user_ippcpk. Thanks for posting on our community forums for assistance. I can see you already sent the account information privately. I will meet you there shortly.
Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
0
XfinityPaula
Official Employee
•
2.3K Messages
4 hours ago
0
0