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Sunday, July 12th, 2026 12:48 PM

Direct message

Is direct message only possible after you've made your first post? I don't see the icon anywhere?

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Official Employee

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4.3K Messages

6 hours ago

 

user_1y36xq Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. You would need to make a post first and wait to be invited to sending a DM if it is necessary. Our team is here to help with any and all account concerns. Can you share with me what brings you to our Forums?

 

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