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Thursday, October 10th, 2024 3:26 AM

Direct message

How do you send a direct email message to customer service? 

Expert

 • 

106.6K Messages

9 days ago

@user_ill60b 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478  

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