There is a broken and exposed xfinity box behind the condo next to mine. It is located behind 1317 Suncrest. I think it is the access to my unit as well. It looks like the box cover broke off and cables are exposed on the ground as well. I am not sure this is an issue or not.
Thank you so much for taking the time to reach out to Xfinity Support here on our Community Forum @user_grn8t0! We are so glad to hear from you and are happy to help in any way that we can to get things squared away. No worries! You have reached out to the right team to get things taken care of. Can you tell me if the box is on your property?
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XfinityJoe
Official Employee
•
750 Messages
11 months ago
Good morning, @user_zdj6uu that sounds frustrating. Our team would be happy to assist.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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