Visitor

 • 

1 Message

Saturday, July 19th, 2025

Direct Message - Port Forwarding appears to be disabled.

Just creating my first post so I can gain access to the direct message feature, Ill be dming support regarding the ports Im opening on the xfinity app not opening whatsoever regardless of how I test it. 

Oldest First
Selected Oldest First

Expert

 • 

111.8K Messages

2 days ago

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478  

Official Employee

 • 

2.1K Messages

2 days ago

@Astra468 Thank you for following the Forums guidelines. Let's continue our conversation via DM to see what we have to do to open these ports.

 

forum icon

New to the Community?

Start Here