Direct message Customer service

I would like to see if you're offering any deals for current customers I usually renew my contract to get the discount when the old contract ends 

OK, I see! We're always happy to help with that! When talking with our previous agents, had they made offers to you of new plans available, and have you had a chance to look over offers on our Xfinity Plan Builder? 

I apologize that is not showing you any promotions you can apply yourself, @user_alnejk. We can further assist you here. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

Here's the detailed steps to direct message us:
How to Send Us a Direct Message:
1.  Click "Sign In" if necessary.
2.  Click the "Direct Messaging" icon.
3.  Click the "Start new conversation" (pencil and paper) icon. 
4.  In the "To:" line, type "Xfinity Support".
5.  As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6.  An "Xfinity Support" graphic will replace the "To:" line.
7.  Type your message in the text area near the bottom of the window.
8.  Press Enter to send it.

You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.