@user_m9hd58 We would hate to lose you as a customer. Is there a particular reason as to why you're looking to disconnect your service? Is there anything I can help to help change your mind?
@user_m9hd58 Gotcha. I can help process this disconnect order. To be able to discuss account specifics, please send a direct message by clicking the chat icon in the upper right corner of the page. Click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Here's a link that includes a guide on how to send a DM https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
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user_m9hd58
Visitor
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6 Messages
1 hour ago
I moved stop service
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user_m9hd58
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6 Messages
1 hour ago
Website AI is deficient
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XfinityRaul
Official Employee
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3K Messages
58 minutes ago
@user_m9hd58 We would hate to lose you as a customer. Is there a particular reason as to why you're looking to disconnect your service? Is there anything I can help to help change your mind?
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