Visitor

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1 Message

Tuesday, January 6th, 2026 5:22 PM

Digital Preferred

I'm trying to lower my bill and was wondering if I can get rid of Digital Preferred

Oldest First
Selected Oldest First

Official Employee

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2.5K Messages

21 hours ago

@user_3mumih I appreciate you giving us the opportunity to help update your account with a new plan via Forums. I would be more than happy to review your account to see what promotions are available in your area. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

Expert

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115.3K Messages

19 hours ago

Concern moved here to the Customer Service help section.

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