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Tuesday, September 3rd, 2024 4:17 PM

Closed

digging hole for a hot tub, the buried comcast cable from utility pole to house needs to be moved

digging for a hot tub,  the buried comcast cable from utility pole to house needs to be moved

unable to contact comcast to schedule technician to move cable

Expert

 • 

110.2K Messages

8 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2K Messages

8 months ago

 

user_ey8hl5 Hello! Thank you for reaching out to us on our Community Forum. We'll be happy to assist you. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

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  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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