Visitor

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1 Message

Saturday, February 21st, 2026 3:01 PM

Diamond member

Long time xfinity customer, I think xfinity calls it diamond member. Used to have triple play (tv, phone, internet).  Have dropped to internet only due to pricing.   What benefits does this status have?  I never see a pricing advantage - why not?

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Expert

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116.1K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.3K Messages

2 hours ago

@user_3su2tf Good afternoon! We appreciate your loyalty, and congratulations on becoming a Diamond member. Here are some of the great benefits of being a Diamond member, https://www.xfinity.com/membership. 

 

Would you like to review over some options for internet, or add TV and phone back to your account?

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