Visitor

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3 Messages

Wednesday, July 15th, 2026 11:44 PM

Diamond member free Peacock Premium not working

I am a diamond member and I've had free Peacock Premium until a few days ago when all the shows I watch became blocked. I tried activating Peacock through the xfinity website but I keep getting the following message "Sorry, we can’t activate your subscription. Your Xfinity account is already linked to another Peacock account." Please help me get it working again.

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Visitor

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3 Messages

15 hours ago

I meant to write locked. Not blocked.

Official Employee

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2.4K Messages

13 hours ago

Hello @user_uukc4l Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Please check out Activate Peacock Premium from an Xfinity or NOW promotional offer for further steps.

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